Our definition of emotional intelligence is the degree to which you can direct the flow, energy, and intention of your emotional machinery at will, regardless of the circumstances.
This is not an easy task. Coming under fire, operating under pressure, dealing with conflict, confronting problematic relationships at work…all of these have the tendency to drive a person into the worst of themselves.
EQ is a hidden advantage. It is a science of personal effectiveness, leadership, and trusting relationships. It is a dynamic of leadership that can create and sustain trust, loyalty, commitment, productivity, and innovation in organizations when properly managed. We believe strongly that emotional intelligence is the cornerstone of a high-performing individual.
Through individual and group activities, the Emotional Intelligence for Non-Supervisors program serves as a valuable and lasting tool in helping you develop your skills and career. From the individual and group activities and the assessment results, you will be provided the opportunity to address the results of your EQ Map and prepare strategies that address the outcomes you truly desire in your life and work.
This “hands-on” program is intended to confront you in a healthy and appropriate manner about your emotional intelligence so that, without exception, you will leave here as a better employee and a better person.
Increasing your ability to deal with conflict and solicit feedback.
Understanding the 5 major emotions, how they affect your life and work, and how to express them in a healthy manner.
Stretching your emotional machinery for improved outcomes.
Learning to deal effectively with stress and habitually negative states.
Deliver a superior product backed by superior customer service.
Develop the potential of your organization’s #1 resource: its people.
Think outside the box in an innovative and timely manner.
Skills That Matter:
Training your mind to override habitual responses related to stress.
Communicate out of awareness rather than defensiveness.